Brockhill Residents Association – Privacy & GDPR Statement
Last updated: August 2026
Brockhill Residents Association respects your privacy and is committed to protecting the personal information you provide to us.
This statement explains what personal information we collect, why we collect it and how we use and protect it.
What information we collect
Depending on how you interact with Brockhill Residents Association, we may collect:
- Your name
- Your postal address and postcode
- Your email address
- Information relating to your membership or subscription
- Information you provide when contacting us
- Technical information such as an IP address where this is automatically recorded by our website or associated systems
We only collect information that is reasonably necessary for the purposes described below.
How we use your information
We may use your information to:
- Maintain our membership records
- Communicate with members about the Residents Association and matters affecting Brockhill residents
- Send newsletters, updates and other communications that you have agreed to receive
- Respond to enquiries
- Administer memberships and subscriptions
- Maintain the security and proper operation of our website and systems
- Meet our legal or regulatory obligations where applicable
We will not use your personal information for unrelated purposes without an appropriate legal basis.
Legal basis for processing
We process personal information where this is necessary for the legitimate activities of Brockhill Residents Association, where you have given consent, where processing is necessary to fulfil an arrangement with you, or where we are required to do so by law.
Where we rely on consent for communications such as newsletters, you can withdraw your consent at any time.
Email communications
If you subscribe to our mailing list, your name and email address may be processed using MailPoet, our email newsletter service.
MailPoet acts as a data processor on our behalf and provides GDPR-related safeguards and a Data Processing Agreement.
Every marketing email includes an option to unsubscribe. If you unsubscribe, we will respect that request and will not send you further marketing emails unless you subsequently provide consent.
How we protect your information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
Access to membership information is restricted to people who need it to administer the Residents Association.
How long we keep your information
We will only retain personal information for as long as it is reasonably necessary for the purpose for which it was collected, or where we have a legal or legitimate reason to retain it.
We will periodically review the information we hold and remove information that is no longer required.
Sharing your information
We do not sell your personal information.
We may share information with service providers who process information on our behalf, such as website, membership management or email communication providers. Where appropriate, we will ensure that these providers have suitable contractual and security arrangements in place.
We may also disclose information where we are legally required to do so.
Your rights
Under UK data protection law, you have rights relating to your personal information. Depending on the circumstances, these may include the right to:
- Ask what personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information where there is no valid reason for us to continue holding it
- Ask us to restrict how we use your information
- Object to certain types of processing
- Withdraw consent where we rely on consent
- Request a copy of your personal information
If you wish to exercise any of these rights, please contact us using the details below.
Cookies and website information
Our website may use cookies and similar technologies to provide website functionality, maintain security and understand how the website is used.
Where required, we will ask for consent before using non-essential cookies or similar technologies.
Contact us
If you have any questions about how Brockhill Residents Association handles personal information, or wish to exercise your data protection rights, please contact us through the contact details provided on the Brockhill Residents Association website.
If you are not satisfied with how we have handled your personal information, you also have the right to raise a concern with the Information Commissioner’s Office (ICO).
Changes to this statement
We may update this Privacy & GDPR Statement from time to time to reflect changes to our activities, website or legal requirements. The latest version will always be made available on the Brockhill Residents Association website.